Strade issues vouchers in promotions. You get a notification and an email when a voucher is added to your account, and you see all of them in Account → My vouchers: the active ones with their conditions and progress, and the history.

Fee vouchers

A fee voucher lowers your maker and taker fees by a percentage, on all markets or on the markets listed on the voucher, until its expiry date. The discount applies at once, in every trade: the fee is charged on the trade already reduced. The Fees page shows your current rates with the discount, and a voucher can also cover a limited total amount of fees: once your savings reach it, the voucher is used up (it is counted a few minutes after the trades, so the last trades may still get the discount).

The discount is applied after your fee tier or personal rate. If you have several fee vouchers, the best one applies on each market; they do not add up. A voucher applies to the account it was issued to, not to its sub-accounts. Fees never go below zero.

Cash vouchers

A cash voucher is an amount in an asset, paid to your Funding wallet once you meet its conditions before it expires: for example, a deposit of at least a certain amount after the voucher was issued, a trading volume over a number of days, or a verified account. Your progress is shown on the voucher and is updated every few minutes. Once paid, the money is yours like any other: you can trade it, transfer it or withdraw it.

For larger amounts, identity verification is required before the payout: the voucher then waits until your account is verified (How do I verify my identity?). The threshold is shown on the voucher when it applies.

Where vouchers come from

Each voucher shows its source: a promotion, a promo code you redeemed, the referral program (the fee discount your inviter shares with you, or a bonus for a friend's actions: such a voucher says Friend's activity and is paid when your friend meets the conditions), a trading contest prize, or a bonus for your first deposit or first trade. A contest prize shows Payout pending until the results are checked; it is paid after the check.

Expiry

Every voucher has an expiry date (a referral fee discount may have none). A fee voucher stops giving the discount then; a cash voucher whose conditions were not met in time is not paid. A promotion may also end early; the vouchers you already received stay valid unless the voucher says otherwise.

See also: What are the trading fees?, How do fee tiers work?, How do I use a promo code?

What are vouchers and how do they work?