You can see your status in Account → Account overview and on the Verification page.

Status	What it means	What to do
Not verified	Verification has not been started or was not finished.	Click Start verification. See How do I verify my identity?
Pending review	Your documents are being checked.	Wait for the notification. A new verification cannot be started during the review.
Verified	Your identity is confirmed. Higher withdrawal limits apply.	Nothing.
Declined	The check did not pass.	Click Try again. Use a valid original document, make sure the photo is sharp, without glare, and all corners are visible.

In some cases, for example when a verification expires, the status can return to Not verified. Then verify again.

If verification keeps being declined, write to us through the support form. Do not attach or send documents: they are accepted only through verification on the site.

Stay safe: Strade support never asks for your password, 2FA codes or seed phrase.

What does my verification status mean?