Effective August 1, 2026
These Strade Terms of Use are entered into between you (hereinafter "you" or "your") and the Strade operators (as defined below). By accessing, downloading, using, or clicking the "I Agree" button to accept any Strade services (as defined below), you agree that you have read, understood and accepted all the terms and conditions set out in these Terms of Use (hereinafter "these Terms"), as well as in our Privacy Policy located at https://strade.io/legal/policy. In addition, when using certain features of the Services, you may be subject to certain additional terms and conditions applicable to those features.
By registering as a user of our Platforms, you agree to and accept these Terms of Use (hereinafter the "Terms") and all policies published on this website. IF YOU DO NOT ACCEPT THESE TERMS, DO NOT ACCESS THIS SITE AND DO NOT USE ANY STRADE SERVICES, PRODUCTS OR CONTENT.
THE SERVICES PROVIDED BY STRADE ARE NOT AVAILABLE TO NATURAL OR LEGAL PERSONS WHO RESIDE IN, ARE CITIZENS OF, ARE LOCATED IN, ARE REGISTERED IN, OR HAVE A REGISTERED OFFICE IN THE UNITED STATES OF AMERICA, THE PEOPLE’S REPUBLIC OF CHINA, CUBA, THE ISLAMIC REPUBLIC OF IRAN, THE DEMOCRATIC PEOPLE’S REPUBLIC OF KOREA (DPRK), AS WELL AS THE REGIONS OF CRIMEA, DONETSK AND LUHANSK (COLLECTIVELY, "RESTRICTED JURISDICTIONS", AND THE CORRESPONDING PERSONS — "BLOCKED PERSONS"). STRADE MAKES NO EXCEPTIONS. IF YOU ARE A BLOCKED PERSON, DO NOT ATTEMPT TO USE ANY STRADE SERVICES. THE USE OF A VIRTUAL PRIVATE NETWORK (VPN) OR OTHER MEANS TO CIRCUMVENT THE ESTABLISHED RESTRICTIONS IS STRICTLY PROHIBITED.
Strade reserves the right at any time, at its own discretion, to supplement the list of Restricted Jurisdictions. By accessing the Services, you represent and warrant that you are not a Blocked Person and are not located in a Restricted Jurisdiction. The screening procedure for users and transactions against applicable sanctions lists is described in the "Verification, KYC/AML and sanctions" section.
1. Definitions
1.1 Strade refers to the ecosystem consisting of Strade websites (whose domain names include, without limitation, https://strade.io/), mobile applications, clients, applets and other applications developed to provide Strade services, and also includes independent platforms, websites and clients within the ecosystem. In the event of any inconsistency between the terms of use of the aforementioned platforms and the content of these Terms, the applicable terms of such platforms shall prevail.
1.2 Strade Operators refers to all parties that operate Strade, including, without limitation, legal entities, unincorporated organizations and teams that provide Strade services and are responsible for such services. For convenience, unless otherwise stated, the terms "Strade", "we", "the Platform", "the Platforms" and "our Platforms" are used in these Terms interchangeably and mean the Strade Operators. The Strade Operators may change as the Strade business is adjusted, in which case the changed operators will perform their obligations under these Terms toward you and provide you with services, and such change does not affect your rights and interests under these Terms.
1.3 Strade Services refers to the various services provided to you by Strade, which are based on Internet and/or blockchain technologies and are offered through websites, mobile applications and other forms of Strade (including new ones made possible by future technological developments).
1.4 User — any natural or legal person who accesses the Strade Services, registers an Account or otherwise uses the Services.
1.5 Account — a registered User profile on Strade, including login credentials and related information.
1.6 Digital Asset — a cryptocurrency, token or other digital asset supported by Strade for trading, storage, deposit, withdrawal or exchange.
2. Acceptance of the Terms
2.1 You are at least 18 years old and have full legal capacity to accept these Terms and to enter into transactions with digital assets. You are not barred from using our service. If you do not meet this condition, please do not register on our Platforms; otherwise Strade may suspend or terminate your account at any time.
2.2 Your entry into and performance of these Terms is not prohibited by the laws and regulations of the country or region to which you belong, in which you reside, pay taxes or conduct business. If you do not meet these conditions, you must immediately cease registration or use of our Platforms’ services. For the avoidance of doubt, Strade does not provide services to residents and citizens of Restricted Jurisdictions.
2.3 By completing the registration process or continuing to use the services associated with our Platforms, you fully understand and accept these Terms, as amended and published on the Platforms from time to time. All rules periodically published on the Platforms are hereby expressly incorporated into these Terms, form an integral part thereof and have the same legal force as the main body of these Terms.
2.4 Our Platforms have the right from time to time to amend these Terms or to formulate and amend individual rules and publish them in the relevant sections of the Platform system without separate notice. If you continue to use the services after changes are made, you are deemed to have fully read, understood and accepted the amended Terms. You are advised to review these Terms periodically, including each time you use any Strade Service.
2.5 By accepting these Terms and/or accessing our Platforms’ services from your account in accordance with these Terms and the relevant rules of our Platforms, you give these Terms legal force between you and Strade. These Terms do not apply to legal relations or disputes between you and other users of our Platforms.
2.6 You also agree that Strade may, upon notice and at its discretion, immediately terminate your access to our platforms and to your account. You acknowledge our right to restrict, suspend or terminate the provision of services and the operation of your account, to prohibit your access to our Platforms and their content, services and tools, to delay or remove posted content, and to take technical and legal steps if we determine, in our sole discretion, that you are violating or may violate any laws, the rights of third parties, any of these Terms or the Platform policies. Strade is not liable for any loss or damage caused to you or a third party as a result of exercising our rights under this clause.
3. Scope of services, your rights and obligations
3.1 Strade provides you with the Services, including the service of exchanging one digital asset for another. We do not buy or sell digital assets directly from or for users as principal. Our Services do not enable users to exchange one fiat currency for another.
3.1.1 Users have the right to view real-time market information about digital assets and transactions on our Platforms, and to submit trading instructions and execute digital asset transactions through our Platforms.
3.1.2 Users have the right to view information about their accounts on our Platforms and to use the functions provided by the Platforms, subject to any restrictions imposed on specific users or users from certain regions.
3.1.3 Users have the right to participate in activities organized by our Platforms in accordance with the published rules, and to use other services provided by our Platforms.
3.2 The User understands and agrees that our Platforms may at any time adjust the content, type and form of the services at their own discretion in accordance with the actual situation. Our Platforms are not liable for any adverse impact or loss caused to you or a third party in connection with such adjustments.
3.3 Depending on your country of residence, you may not be able to use all functions of our Platforms. You are responsible for complying with the laws and regulations of your country of residence and/or the country from which you access our Platforms and services. For the avoidance of doubt, Strade does not provide services to residents and citizens of Restricted Jurisdictions.
3.4 To access and use our services, you must create an account on Strade. You agree to:
(1) provide accurate, current and complete information when creating an account;
(2) maintain and promptly update your account information so that it remains accurate, complete and current;
(3) maintain the security and confidentiality of your login credentials and restrict access to your account and device;
(4) immediately notify Strade if you discover or suspect any security breach related to our Platforms;
(5) be responsible for all activities carried out under your account and accept all risks of unauthorized access.
3.5 To provide services, our Platforms may use users’ personal information, non-personal information and information provided by third parties (collectively, "user information"). After a user registers, logs in and begins to use the services, the user is deemed to fully understand, agree to and accept the reasonable use of user information by the Company, including, without limitation, collection, statistics and analysis.
3.6 You acknowledge that the transaction status confirmed by you on our Platforms is an explicit instruction for our Platforms to perform the corresponding transaction or operation on your behalf. You agree that our Platforms have the right to resolve related matters in accordance with these Terms and the relevant rules.
3.7 You are responsible for any disputes or losses caused by your failure to timely amend, confirm the transaction status or submit a corresponding application. Our Platforms bear no liability for this.
3.8 You acknowledge that the Platform does not endorse or guarantee the safety, security or legality of any project whose tokens are listed on our Platform. If a project violates laws and regulations in any jurisdiction, its founders or team members bear criminal or civil liability, or if the project is compromised due to hacking, fraud or other security breaches (including subsequent actions such as token freezing, modifications or changes on the blockchain), Strade is not liable for such actions or their consequences.
3.9 Strade has the absolute right, at its own discretion, to delist any tokens and trading pairs on the Platform and/or to discontinue any services related to any tokens. In such cases, Strade discloses on its website the token delisting schedule and the token withdrawal schedule. Strade has the right to review, change or cancel any schedule for discontinuing deposits, withdrawals or trading of any tokens without prior notice. Under any circumstances, Strade is not liable for any loss or damage arising from the delisting of tokens, trading pairs or the discontinuation of services.
3.10 If you use our Strade service through an application programming interface (API) or use any API provided by us (collectively, the "API Service"), you agree and understand that Strade grants you only a limited, non-exclusive, non-sublicensable, non-transferable, non-assignable and revocable license to use our API, and such license does not grant you any rights to any data, personal data or intellectual property available through the API. By using the API Service, you also agree and acknowledge that:
(1) you must not interfere with or disrupt the operation of our API, servers or networks that provide the API;
(2) you must not use or test any vulnerabilities of the API or servers, introduce any unauthorized or malicious scripts, code, commands or requests;
(3) you must not use the API Service in any way that could undermine the security of the API Service or the data stored or transmitted with its help; you must also not attempt to interfere with, modify or disable functions and security controls, circumvent protection mechanisms, reverse-engineer, decompile or extract the source code of the API Service;
(4) you must not use the API Service to monitor availability, performance or functionality for benchmarking purposes;
(5) you must under no circumstances repackage or resell the API Service or any part of it;
(6) you must under no circumstances use the API Service in any way that infringes the intellectual property of any person or applicable laws and regulations;
(7) you must not use the API for commercial purposes;
(8) your use of our API Service is governed by any additional terms and restrictions imposed by us from time to time without prior notice;
(9) we reserve the right to review, correct, change, delete or otherwise modify the API documentation at any time at our sole discretion without prior notice;
(10) you are solely responsible for the security of your API key and any compromise thereof. We are not liable for executing any instructions or commands resulting from the use of your API key by any third party;
(11) you agree that we may monitor your use of the API to improve the service, track usage, enforce these Terms or for security purposes;
(12) you must immediately notify us as soon as you become aware of any unauthorized use of the API;
(13) you must use our API and API Service in accordance with our published technical and other specifications, including all security requirements and procedures set out on our website;
(14) you are fully aware of the risk notice below and use our API and API Service at your own risk; the API and API Service may be subject to overloads, downtime, errors or unforeseen circumstances that may suspend, terminate or prevent their use. In such circumstances, Strade is not liable to you for any direct, indirect, incidental or consequential losses;
(15) we may terminate this Agreement or suspend your access to the API for any reason without prior notice. Upon such termination or suspension, you must immediately cease using the API.
3.11 For the avoidance of doubt, the API Service is provided on an "as is" and "as available" basis. You acknowledge all the risk information below, and we make no representations or warranties regarding the API, including, without limitation, warranties of accuracy, completeness, reliability, service level, continuous availability, timeliness, non-infringement, title, quality, merchantability or fitness for a particular purpose, to the maximum extent permitted by law. We are not liable to you or any third party for any losses, costs or consequential losses, including lost profits, arising directly or indirectly from the use of or inability to use the API Service.
3.12 Strade has the right to restrict or impose conditions on your account, close it or transfer any assets from your account, as Strade deems appropriate, if, in Strade’s opinion, you: (a) may have violated any laws or rules in any jurisdiction; (b) are the subject of an investigation by regulatory or law-enforcement authorities; (c) may have violated these Terms or any Strade rules; (d) may be convicted in criminal proceedings; (e) may be the subject of civil proceedings or a judgment debtor in any jurisdiction.
4. Risk Warning and Acknowledgment
4.1 Digital assets are inherently risky. The price of digital assets is subject to fluctuations; there are no limits on price increases or decreases, and trading takes place 24/7 worldwide. Prices are easily affected by the actions of major participants, global news, national policy, market demand and other factors. The price may rise several times in a day and fall by half in a day. We strongly recommend that you participate in trading within a level of risk acceptable to you.
4.2 Due to unforeseen circumstances, such as system failure, network causes, denial-of-service attacks and other hacker attacks, abnormal transactions, market disruptions or other abnormal conditions, we have the right to cancel abnormal transaction results and roll back transactions over a certain period of time at our own discretion without any liability to you or a third party. We strictly prohibit any dishonest trading practices and have the right to take measures against misconduct, such as malicious price manipulation or interference with trading systems, including restricting, suspending, canceling or rolling back transactions, freezing accounts and other measures, at our own discretion without liability to you or a third party.
4.3 Risk notice regarding the API Service:
4.3.1 Trading via the API increases the risk to the security of your account and may lead to the compromise of your credentials and the loss of funds. It is important that you fully understand the risks associated with using the API.
4.3.2 Use of the API will allow you to access, call the API and send commands and requests to perform certain actions in respect of your Account and on your behalf.
4.3.3 Before using our API or API Service, you must confirm your identity using an API key. To do this, you will need to create an API key with us, which represents, verifies and authenticates your identity and consists of a public and private key pair.
4.3.4 Some external service providers may request your API key. Disclosing an API key is akin to disclosing credentials: a third party will gain access to all the data of your Account and will be able to send instructions to our API on your behalf. Exercise extreme caution when verifying the reliability of third parties requesting your API key.
4.3.5 APIs have certain limitations, including on receiving or sending data, and are limited to the available commands. APIs may also suffer from implementation errors and, as a result, lead to failures or compromise.
4.3.6 You must study the API Documentation, which is updated from time to time. Changes to limitations, bug fixes, additions, changes or removal of commands may affect your use of the API Service and, accordingly, our services to you.
4.3.7 We may make changes to the API Service from time to time without prior notice or without updating the API Documentation. You understand and accept the relevant risks and acknowledge that you are solely responsible for staying informed of changes to the API Documentation.
4.3.8 By accessing our Services through the API, you acknowledge that you may not receive the same notices, warnings, prompts and disclosures as in the web interface, including, without limitation, reference prices, risk warnings, system notices, maintenance notices and trade execution messages. You are solely responsible for monitoring your orders, account activity and execution results. We disclaim liability for any losses, discrepancies or damage resulting from your reliance on such information when using the API.
4.4 Risks of fund restrictions. We reserve the right, at our own discretion, to impose the following restrictions on the funds in your account:
(1) suspend or restrict deposits, withdrawals, access to funds or use of funds;
(2) prohibit the use of funds for any products or other financial instruments offered on the Platform.
Such restrictions may be imposed at our discretion in the following circumstances:
(1) you may be violating applicable laws, regulations or directives of law-enforcement authorities;
(2) you may be violating our risk-management protocols or internal policies;
(3) you may be violating regulatory requirements or statutory restrictions in respect of specific funds;
(4) there is suspicion of a violation of our Platform rules (e.g., market manipulation, fraud, money laundering);
(5) your actions may harm the interests of our Platform or its users.
You acknowledge that, in the event restrictions are imposed, the consequences may include, without limitation:
(1) the inability to access or use the restricted funds;
(2) the retention of the restricted funds for an indefinite period until an investigation is completed or regulatory approval is obtained;
(3) other consequences that cannot be foreseen.
We expressly disclaim liability for any losses or financial consequences arising from such restrictions, and you agree that you bear all related risks, regardless of whether we provided prior notice.
5. Transactions and fees
5.1 Our Platforms provide services for your transactions and charge the necessary service or management fees in accordance with these Terms and the relevant rules on our Platforms. Please review the rules and descriptions on the relevant pages of our Platforms, which are hereby expressly incorporated into these Terms and may change from time to time.
5.2 You agree that our Platforms reserve the right from time to time to adjust the types and amounts of the aforementioned fees, and to make announcements and amendments in accordance with these Terms. Your continued access to our services constitutes your agreement to the relevant rules in their latest version.
5.3 Without prejudice to clause 3.12 above, if your account relationship with Strade is terminated, your assets held on Strade must be withdrawn within 90 days. If your account balance becomes zero (0), Strade has the right to immediately close your account.
6. Modification, suspension and termination of service
6.1 These Terms remain in force unless terminated unilaterally by our Platforms or upon your application with the consent of our Platforms. In the event you violate these Terms, the relevant rules, laws or regulations, or if we reasonably suspect your involvement in illegal or improper conduct, or at the request of government authorities, our Platforms reserve the right, at our own discretion and without any liability to you, to terminate these Terms, close your account or restrict the use of our Platforms. Termination of the agreement does not release you from your obligations under these Terms or other agreements entered into on our Platforms.
6.2 If you discover that a third party has fraudulently gained access to your account and password, or other unauthorized circumstances, you must immediately notify our Platforms and request the suspension of the relevant services. You bear all liabilities, losses, damage, claims, costs or expenses arising from the use of your account (whether authorized or unauthorized).
6.3 Given the specific nature of online services, you agree that our Platforms have the right to change, suspend or terminate some or all online services at any time without prior notice and without any liability to you or a third party.
6.4 You understand that our Platforms require repair or maintenance of the platform and related equipment on a regular or irregular basis. If this results in an interruption of the online service for a reasonable period of time, our Platforms will provide notice as soon as possible but are not liable for any losses, damage or claims arising in connection therewith.
6.5 Our Platforms have the right to stop, suspend or terminate all or part of the services without prior notice, take mitigating or interim measures (including, without limitation, canceling transactions and freezing accounts), and delete registration data at our own discretion without any liability to you or a third party, in particular in the following cases:
(1) our Platforms believe that the personal data you provided is not genuine, valid or complete;
(2) our Platforms detect or suspect an abnormal or illegal transaction or unusual activity on your part;
(3) our Platforms believe that your account is suspected of money laundering, cashing out, pyramid schemes, fraud or other risky situations;
(4) our Platforms believe that you have violated these Terms;
(5) when using a paid service, you have not paid the relevant fee in accordance with the requirements;
(6) we detect unauthorized access to your account, or it is the subject of a government, criminal or regulatory investigation or pending litigation;
(7) other circumstances in which, at the sole discretion of our Platforms, it is necessary to suspend, interrupt or terminate all or part of the services;
(8) our Platform may impose restrictions on funds, as described in section 4.4.
6.6 You agree that the suspension, interruption or termination of your account or any other measures taken by us do not release you from liability, and you are responsible for a possible breach of contract or losses during your use of the Platform services; at the same time, our Platforms may retain your information.
6.7 If you do not agree with any amendments made to these Terms, you may cease using the Services. Strade may suspend trading and other operations on your account from the date the updated Terms take effect. In such case, you will be given no less than thirty (30) calendar days from that date to withdraw your funds, or a longer period if expressly required by applicable law. Upon expiry of the specified period, Strade may close your account in accordance with these Terms.
7. Rules of use
7.1 Requirements for account information. When applying for a Platform service, you must provide accurate personal information in accordance with the Platform rules and promptly update it upon any changes. You must not transfer or lend your account number or password to third parties. If you discover that others have illegally used your account, you must immediately notify the Platforms. Our Platforms are not liable for the illegal use of accounts and passwords due to viruses, hacking or user negligence.
7.2 Operating requirements. Users must comply with laws, regulations and rules, ensuring the legality of all sources of digital currency in the account. You may not perform the following actions when using our Platforms, except as permitted by law or with the written permission of the Platforms:
(1) use the Platforms’ service to perform actions that may adversely affect the normal operation of the Internet or mobile network;
(2) upload, display or distribute any false, offensive, defamatory, intimidating, vulgar information or other information in violation of laws and regulations;
(3) use the Platforms’ service system to perform actions that harm the Platforms;
(4) infringe the legal rights of third parties, such as rights to reputation, image, intellectual property, trade secrets, etc.;
(5) induce other users to follow links, share information or use the Platforms’ accounts and functions, as well as third-party platforms, for advertising purposes without the written permission of the Platforms;
(6) develop, publish, use or distribute methods or tools related to violating the above requirements, regardless of commercial purpose;
(7) otherwise violate laws and regulations, the rights of third parties or interfere with the normal operation of the Platforms.
The User undertakes to comply with all the Platforms’ digital currency trading rules, including, without limitation, the following:
(1) Viewing transaction information. When viewing digital currency transaction information, the user must carefully review all of its content, including, without limitation, the price, amount, processing fee, and buy or sell direction, and fully accept this content before entering into the transaction.
(2) Submitting a request. The user may submit a transaction request after verifying and confirming its information. After submitting the request, the user authorizes our Platforms to perform the corresponding matching transaction on the user’s behalf; our Platforms automatically complete it when there is a matching transaction satisfying the requested price, without prior notice.
(3) Viewing transaction details. The user may view the relevant transaction record in the account transaction details.
(4) Cancelling / amending a request. The user has the right to withdraw or amend a request at any time before the corresponding transaction is executed.
7.3 Our Platforms have the right to check and monitor your use of the Platform services. If you use the services in violation of any of the above provisions, our Platforms have the right to require you to remedy the violation (if possible) or to directly take all necessary measures (including, without limitation, changing or removing the content you posted, suspending or terminating your right to use the services) to mitigate the consequences.
7.4 Orders you place on Strade during normal operation are generally executed if the market price is within your order. Nevertheless, we do not guarantee that your order will be executed, even if the market price was within your limit at the time of placing it. Orders placed during scheduled or unscheduled downtime will be processed on a commercially reasonable basis after operation resumes. Strade reserves the right to reject or cancel orders placed and/or pending during downtime.
7.5 Orders may be subject to delays, difficulties and conditions affecting their transmission or execution, which Strade does not control and for which it is not liable, including, without limitation, mechanical or electronic failures or market overload.
7.6 Prohibited activities. You undertake not to use the Services for the following activities:
(1) laundering of proceeds of crime, financing of terrorism or financing of weapons proliferation;
(2) fraud, deception, misrepresentation or other dishonest conduct;
(3) market manipulation, including wash trading, placing false orders (spoofing, layering), artificially inflating or crashing the price (pump-and-dump), as well as other unfair trading practices;
(4) circumvention of sanctions, export-control measures or geographic restrictions, including through the use of a VPN, proxy services or front persons;
(5) transactions with assets derived from illegal activity, including ransomware, darknet marketplaces, theft and hacking;
(6) tax evasion;
(7) violation of applicable legislation on securities, derivatives or other financial instruments;
(8) any other use expressly prohibited by these Terms or applicable law.
8. Intellectual property
8.1 All content on our Platforms is the property of Strade and is protected by copyright, patents, trademarks and other applicable laws, unless otherwise stated herein.
8.2 Trademarks, trade names, service marks and logos of Strade and others used on our Platforms are the property of Strade and their respective owners. Software, applications, text, images, graphics, data, prices, transactions, charts, graphs, video and audio materials used on our Platforms belong to Strade. The content of our Platforms must not be copied, reproduced, modified, republished, downloaded, published, transmitted or distributed in any form and by any means, manual or automated.
8.3 The use of any content from our Platforms on any other site or in a network environment for other purposes is strictly prohibited. Any such unauthorized use may infringe copyright, patents, trademarks and other applicable laws and may entail criminal or civil liability.
8.4 Strade is a trademark owned by the Company, and its unauthorized use by any user or third party is not permitted.
8.5 Strade supports the protection of intellectual property. If you wish to file (i) a claim of trademark infringement for which you have a valid registered trademark or service mark, or (ii) a copyright claim for material for which you have a bona fide copyright, send us an email at support@strade.io.
9. Privacy Policy
Strade processes your personal data in accordance with the Privacy Policy located at https://strade.io/legal/policy, which is an integral part of these Terms. The said Policy describes what data we collect, how we use, store, transfer and protect it, as well as your rights in respect of your personal data.
After a user registers, logs in and begins to use our Platforms’ services, the user is deemed to fully understand, agree to and accept our Platforms’ Privacy Policy.
10. Disclaimer
Our Platforms do not provide investment, tax, legal or other professional advice. By enabling you to use our services, to buy, sell or store digital assets, we do not recommend or endorse the purchase or sale of digital assets or the making of any investments. Before undertaking any transaction or investment activity, you should consult a qualified professional.
The services provided through Strade are provided to you strictly on an "as is", "where is" and "as available" basis. The Company makes no representations and does not warrant the accuracy, completeness, timeliness, non-infringement, merchantability or fitness for a particular purpose of Strade or the information or services contained therein. The Company is not liable to you or anyone else for any loss or damage arising directly or indirectly from your use of Strade or any services provided by Strade, including losses caused in whole or in part by inaccuracies, incompleteness, delays, interruptions, errors or omissions.
Under no circumstances is the Company liable to you or anyone else, whether in contract or tort, for any direct, special, indirect, consequential or incidental losses or any other losses of any kind, even if the possibility of such losses was known in advance. This limitation of liability includes, without limitation: the transmission of viruses capable of infecting your equipment; failure of mechanical or electronic equipment or communication lines; problems with telephone or other connections; unauthorized access, theft, operator errors; strikes or other labor problems; as well as force majeure circumstances specified in the "Force Majeure" section. We cannot and do not guarantee continuous, uninterrupted or secure access to Strade.
The Company is not liable for the acts, omissions or activities of any third-party service providers with whom you may interact through the Platforms, including, without limitation, providers of identity verification, payment processing or asset operations. Any such third-party services are provided independently and are governed by their own terms. You acknowledge that you use such services at your own risk, and the Company is not liable for any losses or damage arising therefrom.
11. Risks
11.1 Transactions with digital assets may involve high risks.
11.1.1 The risk of loss in trading digital assets may be significant, and losses may occur within a short period of time.
11.1.2 The price and liquidity of digital assets have been subject to significant fluctuations in the past and may be subject to large fluctuations in the future.
11.1.3 You acknowledge that digital assets are subject to inherent business risks, cybersecurity risks and other uncertainties. Although Strade makes reasonable efforts to assess the projects behind each listed token, it cannot guarantee the continued validity or functionality of any digital asset or project. If a digital asset or related project ceases to be considered valid or functional, Strade has the right to delist the related asset by publishing an announcement and providing users with a certain period to withdraw the affected tokens. After the specified period, Strade is not liable for the safekeeping of these tokens, and users accept any resulting risk.
11.2 You acknowledge that you are solely responsible for determining the nature, potential value, suitability and appropriateness of these risks for you, and that Strade gives no advice or recommendations.
11.3 Legislative and regulatory changes or actions at the state, federal or international level may adversely affect the use, transfer, exchange and value of digital assets.
12. Indemnification
You agree to defend, indemnify and hold Strade harmless from any claims, demands, actions, damage, losses, costs or expenses, including, without limitation, reasonable attorneys’ fees, arising out of or in connection with: your violation of these Terms; your violation of any laws, rules or regulations; your violation of the rights of any natural or legal person; or your use of all or part of the services provided by the Platforms.
In connection with your use of our API or API Service, you undertake to indemnify us for all losses, costs (including legal costs) and expenses arising directly or indirectly from:
(1) any claims brought by a third party in connection with your use of our API; and
(2) any system failure or downtime and/or any lost or corrupted data or software arising out of or in connection with your use of our API or API Service.
13. Notices
13.1 Notices under these Terms are sent in the form of a public notice and are deemed served from the moment of their publication on our Platforms. In addition, personal notices may be sent to the email address you provided at registration, as a message on the site in your personal account, or to the mobile phone number you provided; once sent, they are deemed delivered. Please pay close attention to your email address, on-site messages and SMS messages.
13.2 You understand and agree that all communication with you is carried out by means of electronic communication, including email, on-site messages and SMS, and we use these means to provide account-related notices and order confirmations. To receive all our communications, you agree to keep your email address up to date and to immediately notify us of any changes. Delivery of a notice to the email address or mobile phone number registered in your account is deemed valid. If an email is returned as undelivered, we reserve the right to block access to your account until you provide and confirm a new email address.
14. Disclosure to law-enforcement authorities and authorized financial institutions
14.1 We may transfer your personal data to law-enforcement authorities, data-protection authorities, government officials and other authorities in the following cases:
14.1.1 where required by law;
14.1.2 by subpoena, court order or other legal procedure;
14.1.3 where we believe that disclosure is necessary to prevent harm or financial loss;
14.1.4 where disclosure is necessary to report suspected illegal activity;
14.1.5 where disclosure is necessary to investigate violations of these Terms.
15. Verification, KYC/AML and sanctions
15.1 To access and use the Services, you must complete an identity verification procedure (KYC). You undertake to provide accurate, current and complete information and documents that we may request, including, without limitation, identity documents, proof of residential address, and information about the source of funds and origin of assets.
15.2 We have the right at any time to conduct additional checks (including re-verification) and to request additional documents to comply with anti-money-laundering (AML) and counter-terrorism-financing (CFT) legislation. Until such verification is completed, we have the right to restrict or suspend access to the Services, deposits or withdrawals.
15.3 We screen users and transactions against applicable sanctions lists, including, without limitation, the OFAC (US), UN, European Union and United Kingdom lists. You represent and warrant that neither you nor any of your beneficial owners are included on such lists and that you do not act on behalf of a person included on them.
15.4 If you fail verification, provide inaccurate information, or if we reasonably suspect money laundering, terrorism financing, fraud, a sanctions violation or other illegal activity, we have the right, at our own discretion, to refuse service, suspend or close your account, freeze assets and/or report the relevant circumstances to the competent authorities without any liability to you.
15.5 You must ensure the legality of the source of all funds and digital assets used by you on the Platform and not use the Services to launder proceeds of crime or to finance prohibited activity.
16. Deposits, withdrawals and exchange (Swap)
16.1 Deposits and withdrawals of digital assets are carried out through the blockchain networks supported by the Platform. The list of supported assets and networks, minimum and maximum amounts, and applicable network fees are published on the Platform and may change without prior notice.
16.2 Transactions with digital assets on the blockchain are irreversible. You are solely responsible for the accuracy of the withdrawal details you provide, including the recipient address and network. We are not liable for funds lost as a result of an incorrect address or network, sending an unsupported asset, or using an address you do not control.
16.3 Crediting a deposit generally requires a certain number of network confirmations. We are not liable for delays caused by the state of the blockchain network and do not guarantee the crediting of assets sent over unsupported networks or as unsupported tokens; recovery of such assets is not guaranteed and may be subject to a fee or impossible.
16.4 We have the right, for reasons of security, risk management or legal compliance, to delay, suspend, restrict or reject any deposit or withdrawal, including requesting additional verification before processing it.
16.5 We are not obligated to support forks, airdrops or other additional assets arising in connection with the digital assets you hold, and we are not liable for such assets unless expressly announced by the Platform.
16.6 The exchange (Swap) service allows you to exchange one supported digital asset for another at the rate indicated at the time of the transaction. The quote is valid for a limited time; the actual result may differ due to market fluctuations and slippage. By confirming the exchange, you accept the applicable rate and fee. A completed exchange transaction is final and not subject to cancellation.
17. Taxes
17.1 You are solely responsible for determining, declaring and paying any taxes, fees and duties applicable to your transactions on the Platform in accordance with the laws of the jurisdictions applicable to you. Strade does not provide tax advice and is not liable for the fulfillment of your tax obligations. You acknowledge that Strade may transfer information about you and your transactions to tax and other competent authorities where required by applicable law.
18. Limitation of liability
18.1 Under no circumstances is Strade liable for lost profits, loss of data, loss of goodwill, or any indirect, special, punitive, incidental or consequential losses, even if the possibility of such losses was known in advance.
18.2 Some jurisdictions do not allow the exclusion or limitation of certain types of liability; in such cases, Strade's liability is limited to the maximum extent permitted by applicable law.
19. Force Majeure
19.1 Strade is not liable for the non-performance or delay in performance of its obligations caused by circumstances beyond our reasonable control, including, without limitation: natural disasters, fires, floods, earthquakes, epidemics and pandemics; wars, terrorist acts and civil unrest; acts or decisions of government authorities, changes in legislation, blocking of access to the Platform by the authorities; interruptions in the operation of the Internet, power supply or communications; cyberattacks, including denial-of-service attacks; failures, instability or forks of blockchain networks and attacks on protocols. For the duration of such circumstances, the performance of the relevant obligations is suspended.
20. Dispute resolution
20.1 Any disputes, disagreements or claims arising out of or in connection with these Terms, including questions of their validity, interpretation, performance or termination, shall first be resolved through good-faith negotiations. If a dispute is not resolved within thirty (30) days from the moment one party receives the relevant notice from the other party, it shall be resolved in a competent court in accordance with applicable law.
20.2 To the maximum extent permitted by applicable law, disputes are resolved on an individual basis, and you waive the right to participate in class (collective) actions.
20.3 Any claim arising out of these Terms or the Services must be brought within the period established by applicable law.
21. Miscellaneous
Our Platforms reserve the right to the final interpretation of these Terms to the extent permitted by law. These Terms and the related pages of our Platforms may reference each other; in the event of conflicts, these Terms prevail. If individual provisions of these Terms are found to be invalid or unenforceable, the remaining provisions remain in force.
In the event of any conflict between these Terms and any other agreement you may enter into with Strade, the terms of such other agreement prevail only if it expressly states that the relevant provisions of these Terms are superseded.
Any failure or delay by Strade in enforcing any of these Terms or in exercising any right under this Agreement shall not be construed as a waiver of our rights.
You may not assign or transfer your rights and obligations under these Terms without the prior written consent of Strade. Strade may assign or transfer its rights and obligations to any person without your consent, including in connection with a merger, reorganization, acquisition or sale of assets.